Support

Have a question, found a bug or want to request a feature? Send an email and you will get a reply from the developer.

Contact

Support is provided by email, in English. Expected response time: within 2 business days.

What to include

To get a useful answer quickly, please mention:

  • Which app the message is about.
  • What you were trying to do, what you expected and what happened instead.
  • Any error message or error code shown, copied exactly.
  • Your browser and operating system.
  • The approximate date and time of the problem.

Please do not attach confidential documents. If a problem only happens with a particular file, describe the file (size, number of pages, how it was created) first. A sample will only be requested if it is really needed.

Apps covered

Billing and subscriptions

Paid plans are purchased, billed and managed through the marketplace where the app is installed (for monday.com apps, through monday.com itself). nichospt does not take payments directly and cannot see your payment details. For invoices, payment methods and refunds, please contact the marketplace's own support. For questions about what a plan includes, email the address above.

Privacy and data requests

Questions about how your data is handled, or requests to access or delete it, can be sent to the same address. See the Privacy Policy for details.